Phnom Penh Private Half Day River Cruise

Private Day Tours and Unique Experiences

Exclusions

• Other personal expenses
• Beverages not described
• Other activities
• Tips, and all services not clearly mentioned

Guide surcharge:

Remarks

• Prices are net per person in United States Dollars (USD) and are subject to change without prior notice
• No refund for any un-utilized Tour or Activity
• Surcharge for other languages speaking guide (Advise at time of booking)

Child policy

• Child under 2: Free of charge
• Child under 12 years old with adult: 50% of tour cost except with a single adult where the child is charged at 50% of the two traveller price
• Child 12 years old and above: 100% of adult cost

CANCELLATION: 

• Period before arrival* Amount of Cancellation of the Tour or Activity Price
• More than 60 days before arrival- Free Of Charge (FOC)
• More than 45 days before arrival– 30%
• Less than 21 days before arrival – 50%
• Less than 14 days before arrival – 80%
• Failure on traveling date at point of arrival 100%

Local Culture

The Cambodian people are very modest, so avoid wearing clothes that are too short or revealing in public and in particular at religious or culturally significant places.

Ask permission before taking someone’s photo.

Arrival Complications

We don’t expect any problems, and nor should you. However, if you are unable to commence your Tour as scheduled for any reason, please contact us immediately. Please refer to our emergency contact details.

Emergency Contact

If you need to contact us in an emergency, it is best to call either the Green Cultural Travel Local Representative or our Green Cultural Travel Local Office first. If you don’t receive an immediate answer, please leave a detailed message with your contact information so they can return your call as soon as possible.

Emergency contact numbers

Green Era Travel Office Siem Reap, Cambodia

During Office hours GMT +7 (Monday to Friday: 8:30am to 5.30pm, Saturday 8.30am to 12.30pm, 

From outside Cambodia: +855 12 775 384 

From within Cambodia: 012 775 384

After hours emergency number

From outside Cambodia: +855 12 775 384

From within Cambodia:  012 775 384

Tipping

Depending on the service, it is customary in Asia to tip service providers, such as waiters, approximately 10%. Though not compulsory, tipping is expected and shows an expression of satisfaction with the people who have assisted you on your holiday. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. There are several times during the trip where there is an opportunity to tip the local guides or drivers we use. Recommendations for tipping drivers and local guides range from $1.5-$3.5 USD per person, per day, depending on the quality and length of the service. If unsure, ask your local Green Cultural Travel representative.

When selecting your Tour or Activity please read the brochure and itinerary carefully to assess your ability to cope with the requirements of your selected product.

Safety and Security

We strongly recommend the use of a neck wallet or money belt for keeping your valuables safe. Leave your expensive jewellery at home. You won’t need it while travelling. Many of the hotels you stay at have safety deposit boxes, which is the most secure way of storing your valuables while on tour. 

Protests and Demonstrations- Protests and demonstrations, even those that are well intended, have the potential to turn violent with no warning. Counter protests can also turn violent. Action by security forces to disperse demonstrators and protesters may occur at any time. If you are in an area where demonstrators or protesters are gathering, avoid the temptation of staying for a photo opportunity and leave the area immediately.

Medical Form

As a minimum, an average level of fitness and mobility is required to undertake our easiest programs. Travellers must be able to walk without the aid of another person, climb 3-4 flights of stairs, step on and off small boats, and carry their personal luggage. 

Green Cultural Travel – Community Programs

As we are owned by Green Cultural Travel Hub Limited UEN 201705140R a Singapore registered “Not for Profit” company our profits allow us to continue our support of community projects in the destinations our guests visit.

Purchasers of our Packages will automatically become members of our Green Cultural Travel Hub a place of connection for like minded travellers wanting to make a difference.  Members of our Hub receive a monthly magazine and access to some great travel specials and follow the progress of the community programs we support. Guests can also take the opportunity when booking a Package to make their own donation to Green Cultural Travel Hub Limited.

Local Dress

In Cambodia, the dress standard is more conservative than it is back home. When packing, try to choose long, loose, lightweight, clothing that will keep you comfortable in the mostly hot and humid Asian climate.

Green Cultural Travel Hub

When you purchase a Green Cultural Travel package you automatically become a member of the Green Cultural Travel Hub. This connects you to us and like-minded travellers. Our monthly magazine is full of travel news, trip information, interesting stories, special offers and contests. We also include more information on how you can give back, and support, the people and places we love to visit through our local Community Programmes.